Privacy Policy

Raeos collects personal data from a range of individuals in the context of its business activities, including:

• representatives of our consultants, suppliers, service providers and other business contacts;
• contractors;
• users of our Website;
• individuals who contact us by any means; and
• job applicants.

Raeos may collect a range of personal data from you in a business context, including but not limited to your name, gender, job title, photographic identification, email address, home address and other contact details, details of your business and other interests, communications with you (including notes from meetings) and financial and payment information.

When you use our site https://raeos-energy.com/ (“Website”), we collect certain standard information that is sent by your browser to the Website, e.g. your IP address, browser type, operating system, language, time zone setting, access times and any referring website addresses.

We may collect and process information that you provide by filling in forms on the Website, including without limitation information provided as part of a job application or other employment related enquiry.

If you contact us, we may keep a record of that correspondence.

Raeos may also ask you to complete surveys that we use for research purposes, although you are under no obligation to respond to them.

We may also record details of your visits to the Website, including any resources that you access.

Raeos may record and retain certain telephone conversations where we are required to do so to comply with our regulatory obligations.

The data that we collect from you may be transferred to, and stored in the United Kingdom, which may be a country other than your own and that such country may provide a lower level of data protection requirements than your own country. By submitting your personal data, you agree to this potential transfer to a country other than your own.

Whenever we transfer personal data across borders, we will take legally required steps to ensure that adequate safeguards are in place to protect your personal data and to make sure that it is treated in accordance with this Privacy Policy.

You can request a copy of the safeguards which we have put in place to protect your personal data and privacy rights in these circumstances, You can request a copy of the safeguards which we have put in place to protect your personal data and privacy rights in these circumstances, by emailing [email protected].

You acknowledge and understand that the transmission of information via the internet is not completely secure. Although we will take reasonable and appropriate steps to protect your personal data once we have received it, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access.

5.1. Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave the Website. Raeos has not necessarily reviewed all of these third party websites and does not control and is not responsible for these websites or their content or availability. Raeos therefore does not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk.

5.2. If you would like to link to the Website, you may only do so on the basis that you link to, but do not replicate, the home page of the Website, and subject to the following conditions:

5.2.1. you do not remove, distort or otherwise alter the size or appearance of the Raeos logo;

5.2.2. you do not create a frame or any other browser or border environment around the Website;

5.2.3. you do not in any way imply that Raeos is endorsing or recommending any products or services other than its own;

5.2.4. you do not misrepresent your relationship with Raeos nor present any other false information about Raeos;

5.2.5. you do not otherwise use any Raeos' trademarks displayed on the Website without express written permission from Raeos;

5.2.6. you do not link from a website that is not owned by you; and

5.2.7. your website does not contain content that is distasteful, offensive or controversial, infringes any intellectual property rights or other rights of any other person or otherwise does not comply with all applicable laws and regulations.

5.3. Raeos expressly reserves the right to revoke the right to the link to the Website granted in clause 5.2 for any breach of these Terms of Use and to take any action it deems appropriate, including requiring the immediate de-linking of the Website.

5.4. If you are business user, you shall fully indemnify Raeos for any loss or damage suffered by Raeos or any of its group companies for breach of clause 5.2.

In accordance with the purposes for which we collect and use your personal data, as set out above, the legal basis for Raeos processing your personal data will typically be one of the following:

• your consent;
• the performance of a contract that we have in place with you or other individuals;
• Raeos or our third parties’ legitimate business interests which include keeping our Website up to date and relevant and ensuring that they are performing as intended; or
• compliance with our legal obligations.

We may decide to allow our Website users to share comments, postings, testimonials, or other information. If you choose to submit such information to us, the information that you submit may be available generally to the public. Information that you provide in these areas may be read, collected, and used by others who access them.

Finally, we may share non-personal data with other third parties that are not described above. When we do so we may aggregate or de-identify the information so that a third party would not be likely to link data to you, your computer, or your device. Aggregation means that we combine the non-personal data of numerous people together so that the data does not relate to any one person. De-identify means that we attempt to remove or change certain pieces of information that might be used to link data to a particular person.

Your personal data is not kept for longer than is necessary for the purposes for which it is collected. This means that data and records are destroyed or erased from our systems when no longer required. The amount of time that records are kept for varies depending upon the type of personal data they contain.

You have the right to ask us not to process your personal data for marketing purposes. Where required by law, we will inform you (before or at the time of collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by ticking certain boxes on the forms we use to collect your data. You can also exercise your right to ‘opt-out’ from receiving marketing communications at any time by contacting us at [email protected].

The Website may, from time to time, contain links to and from the websites of our partner networks and affiliates, or of other third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Applicable data privacy laws give rights to individuals in respect of personal data that organisations hold about them. If you wish to:

• request a copy of the personal data that we hold about you; or
• request that we rectify, delete, or limit the processing of your personal data

Please submit your request to [email protected] and use the subject heading “Personal data and privacy rights”.

We may use information about your visits to the Website by using a “cookie” or similar technologies for storing information, e.g. local shared objects and web beacons (“cookies”). A cookie is a small text file which is transferred to and stored on your computer, portable device or mobile. Cookies can be unique to your web browser and contain text and information e.g. unique identifier, site name, digits and numbers.

Cookies are used to differentiate one user from another, to pass information from page to page during their visit to the Websites and to collect data about a given browser, along with the information requested and sent by the browser's operator. They enable us:

• To estimate our audience size and usage pattern.
• To store information about your preferences, and so allow us to customise the Website according to your individual interests.
• To recognise you when you return to the Website.

By using the Website, you are consenting to our use of cookies.

This website uses cookies. We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages.

You can at any time change or withdraw your consent from the Cookie Declaration on our website by emailing [email protected].

Please state your consent ID and date when you contact us regarding your consent.

Your consent applies to the following domains: https://raeos-energy.com/

Your current state: Allow all.

‍Cookie declaration last updated on 5/23/24 by Cookiebot:

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Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Statistics (2)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

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Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

We reserve the right to modify or amend this Privacy Policy at any time. Any changes we may make to this Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. It is your responsibility to review this Privacy Policy every time you submit information to us.

Questions, comments and requests regarding this Privacy Policy and our handling of your personal data are welcomed and should be addressed to [email protected], as well as complaints and concerns in the first instance.

If you are not satisfied with the handling of your concern or complaint by Alba, you can escalate this to the UK Information Commissioner (https://ico.org.uk/) or your national Data Protection Authority.

Last Updated: June 2023